WaterWise Membership Agreement
What you’re signing up for
You’re joining a WaterWise membership for 12 months. We take care of your irrigation system on a schedule, you pay a set amount each month, and you get member pricing on everything else.
Your membership covers the property at the service address you gave us. If you own more than one property, each one needs its own membership.
What you pay
| Plan | Your Rate | What’s Included |
|---|---|---|
| WaterWise Essential | $24/month | 2 maintenance visits a year, 10% off repairs |
| WaterWise Preferred | $39/month | 4 maintenance visits a year, 15% off repairs, pump & backflow inspection, 1 priority emergency call |
| WaterWise Signature | $79/month | Everything in Preferred, plus annual outdoor lighting inspection, 20% off irrigation repairs, 15% off lighting repairs, 2 priority emergency calls |
- Same amount, same day, every month
- Drafted from the bank account or card you set up when you enrolled
- Your rate is locked for your membership year (Preferred and Signature)
Why 12 months
The membership rate is a discount. A single maintenance visit costs $140 on its own. As a Preferred member you get four of them, plus a pump and backflow inspection, for $39 a month. That discount is built on you being with us for the year – it’s what lets us put your property on our route and plan our season around it.
Your membership renews automatically
At the end of your 12 months, your membership continues automatically at the same rate unless you tell us to stop. We’ll email you 30 to 60 days before your renewal date to remind you, so you’re never surprised.
If a payment doesn’t go through
It happens – cards expire, accounts change.
- We’ll email you right away with a link to update your payment method
- We’ll try again a few times over the following days
- If we still can’t collect, your membership pauses and visits stop until it’s current
- Update your payment and it picks right back up
Canceling
First 3 days – free, no questions
If you signed up at your home – with one of our technicians, on a tablet – you have the right to cancel until midnight of the third business day after you signed up. Full refund. Nothing owed. This is your right under Florida law.
Just tell us in writing. Email office@shaffersirrigation.com or call (941) 625-5875.
After 3 days, before 12 months
You can cancel anytime. The membership rate is a discounted rate built on the full year. If you cancel early, we settle up: you pay the regular price for the work we already did, minus everything you’ve already paid us.
Two promises:
- You are never charged for services we haven’t performed
- You will never owe more than the months remaining on your membership – that’s a hard ceiling
Our regular (non-member) prices:
| Service | Regular Price |
|---|---|
| Maintenance visit | $140 |
| Pump & backflow inspection | $140 |
| Priority emergency service call | $199 + parts |
| Outdoor lighting inspection | $99 |
Example: You’re a Preferred member ($39/month). You cancel after 5 months, and we’ve done 3 maintenance visits.
- You’ve paid: 5 x $39 = $195
- Regular price of work done: 3 x $140 = $420
- Difference: $420 – $195 = $225
- Months remaining: 7 x $39 = $273
- You owe the lesser of the two: $225
We’ll show you this math in writing before we charge anything. No surprise charges, ever.
After 12 months
Cancel anytime, for any reason. Nothing owed. Just let us know before your next billing date.
How to cancel
You can cancel the same way you signed up. If you enrolled online or on a tablet, cancel online through your account – you’ll never have to call and sit on hold to leave.
Cancel online: https://shaffersirrigation.com/my-account/subscriptions/
Call (941) 625-5875 – Email office@shaffersirrigation.com
What we promise you
- We’ll perform the visits your plan includes, on schedule
- We’ll leave you a written report after every visit
- You’ll get member pricing on repairs
- We’ll show up when we say we will – or we’ll tell you why not
What we need from you
- Access to the property – gates, dogs, and codes are on you
- A working payment method on file
- A heads-up if you sell the property or your contact information changes
A few honest limits
- Your membership covers maintenance and inspection. It does not cover parts or repairs – it gets you a discount on them
- Unused visits don’t roll over into the next year
- Your membership is tied to your property. If you sell, it doesn’t transfer automatically – call us and we’ll work it out with the new owner
- We can end your membership too, with 30 days’ notice, if we can’t safely or reasonably service the property. If we do, you owe nothing beyond that date
- Storms, freezes, and acts of nature can delay a scheduled visit. We’ll reschedule as soon as we’re able
Questions?
Call us. We’d rather explain it than have you wonder.
(941) 625-5875 – office@shaffersirrigation.com
Shaffer’s Irrigation & Outdoor Lighting – License #SCC131152558